1 reviews | Active since May 2017
Card Delivery
My card was ******. I cancelled it. Then they ordered a new card which took 5 days to be delivered to a branch of my choice. I live in JHB. They sent the card to Port Elizabeth wehre I have not been staying for 8 years. Why do you FICA your details at the bank????? Then I phoned to ask for the card to be sent to Roodepoort. When I phoned few days later to find out if the card is on its way they tell me there was no request for a new card. I have to request a new card and this will take another 5 working days. This is the worst service ever. Think I will be taking my banking else where
Dear Sumae Welgemoed
Thank you for your posting.
I refer to my email correspondence and can confirm that I am attending to this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Sumae Welgemoed
Thank you for your posting.
I refer to my email correspondence and can confirm that I am attending to this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Sumae Welgemoed
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Sumae Welgemoed
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***