1 reviews | Active since Aug 2017
Card Delivery
<p>I lost my card on Monday the 31/07/2017. I contacted the call centre who blocked my card and advised me on the 03/08/2017 I will receive my new card at the branch closest to me. I called on the 03/08/2017 and they advised me the card was still with the courier. On the 04/08/2017 i received a message advising me that my card is ready for collection at the wrong branch which is an hour away from me. I called the call centre again today 04/08/2017 and they advised me they can only re-order a new card and wait another 5 working days. Very dissapointed in the service i am getting from Standard Bank. </p>
Dear Meagan
We confirm that the matter has since been resolved, should you have any further concerns you can contact us.
Thanks,
Complaint Resolution Centre
***
Dear Meagan
We confirm that the matter has since been resolved, should you have any further concerns you can contact us.
Thanks,
Complaint Resolution Centre
***
