Card declines

Absolutely disgusting service from Standard bank , it’s almost 24 hours since I reported that both my cheque account and credit card keeps declining for payments and cash withdrawals. This has left me without ANY means of payment , I’ve called the call centre ,used the social media chat and even gone into a branch , just to be told there is nothing wrong with my cards . No feedback in this time period and if I query it ; I get we will follow up and provide feedback , where is this feedback ? Please do not respond with your standard we are “committed to providing the best possible service “ right now I don’t even care about best service I just want service and for my bank to not keep me from using my money .