CP
Candice P

1 reviews | Active since Nov 2009

29 Jul 2016, 12:22

Card decline for no reason!!!!

<p>What an embarrassment using my card with more than enough funds in my account! I call the call centre to enquire why my card keeps declining and first I have to hold for 20 mins to be told madam we not sure maybe the card machine is faulty! ***</p>

0
Replies (1)
Standard Bank
Standard Bank's reply29 Jul 2016, 13:02
Official

Good day Candice

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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