card collection southernwood east london

Item: Standard Bank
Rating: 1
Author: sheldon H

the southern wood branch in east london agreed to me collecting my card via courier but no one there knows every time the courier comes to collect with my ID and proof of address

please inform 1 person so that she may hand over my debit card monday yo internet express couriers

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

03 Jan 2020, 16:12

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank's reply03 Jan 2020, 16:12

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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Standard Bank's replyOfficial

15 Jan 2020, 11:45

Dear sheldon heuer

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply15 Jan 2020, 11:45

Official

Dear sheldon heuer

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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