1 reviews | Active since Aug 2020
Card collection
I was upgraded with my credit card. As I was overseas I requested the card to be delivered to a branch. I got to the branch and had to sit in a long line. After 1 hour of sitting in a line that assists everyone from bank loans, card collection and many more. I decided to leave
I contacted Standard bank to have it delivered at home, I waited for 2 weeks just to find out that my card is still at the branch. The agent asked me if I could not go ealier to get my card. Why should I wait so long for a card collection. When I ordered my card I was told that I could use my old card until I got the new one. The new card is activated without me having the card in my position. Please fix this.. The card is at the branch mall@carnival
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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