FR
Frans R
1 reviews | Active since Jul 2011
04 Dec 2024, 12:20
Card cant be ordered
I am still waiting for Standard bank to get back to me regarding my card that i want to order online no response yet and phoning doesn't help and its a new account in addition i cant use the app its still stuck on verifying after more than 72 hours
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Dec 2024, 12:27Dear Frans
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Dec 2024, 12:27
Official
Dear Frans
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
FR
Frans R's updateReviewer Update
05 Dec 2024, 08:06I'm still having verification problems on the app cannot verify my face i sent id book copies to Standard Bank to update my profile picture
FR
Frans R's update05 Dec 2024, 08:06
Reviewer Update
I'm still having verification problems on the app cannot verify my face i sent id book copies to Standard Bank to update my profile picture