KL
Kelvin L

1 reviews | Active since Jul 2021

30 Nov 2022, 09:36

Card blocked with NO care or consideration.

I am currently in Europe with a temporarily blocked bank card. I have spent the past two days calling and emailing with no response besides a very, very intelligent woman who informed me i should rather go to my nearest branch! I have only got one account and that is the debit card i have with me. Can someone from Standard Bank please help now. This is absolutely ridiculous. If you ever travel DO NOT take an standard bank card with you. You are left stranded when things go wrong with no help or consideration!!

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2022, 09:47
Official
Good Morning Kelvin
 
We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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