BC
BRETT C

1 reviews | Active since Mar 2015

31 Mar 2015, 02:31

Card Blocked While I'm Overseas

I tried to access my Standard Bank Gold Card (which has over R30,000 of my own money on the card) and the card was blocked by FICA. I am overseas - so how on earth am I supposed to get this card unblocked so that I can access my own money? Please expedite a resolution ASAP. I cannot afford to fly back home to simply unblock this card. Please advise urgently.

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Replies (1)
Standard Bank
Standard Bank's reply02 Apr 2015, 11:24
Official
Hello BCHZ,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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