CL
Chantelle L

1 reviews | Active since Oct 2012

08 Apr 2015, 12:27

Card Blocked

We are travelling overseas in the near future. l contacted the Credit Card Division and informed them of this. I requested that they notify ***** division that I will be using my credit card to purchase tickets at the moment and they should not block my card!! I tried to purchase tickets today and my card is blocked!!! Why do I even bother if my requests fall on deaf ears!!!! Open my card immediately!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply09 Apr 2015, 17:10
Official
Hello chanjcs,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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