1 reviews | Active since Jul 2016
Card account not showing refunds from Zando - but Zando have proof
Zando owed me a refund of R449 split into two amounts of R224.50 each. I cannot see this on my online account. They have now sent me proof that they refunded my Standard Bank credit card account on 23 and 25 October for R224.50 x 2. Why are these amounts totaling R449 not reflecting on my card account?
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Mrs Denzin
Kindly refer to our telephonic conversation wherein the feedaback has been provided, however should you have any further concerns you can contact us.
Regards,
Complaint Resolution Centre
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Dear Mrs Denzin
Kindly refer to our telephonic conversation wherein the feedaback has been provided, however should you have any further concerns you can contact us.
Regards,
Complaint Resolution Centre
***
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