AM
Atholene M
1 reviews | Active since Mar 2020
19 Oct 2024, 20:31
Card *****
If there were zero stars I would really rate it on a zero star. I’ve logged a ***** matter 16th of June 2024 send all my details. Matter was half resolved send multiple emails. Every time you speak to a different person. Spoke to a Lindiwe resend my bank statements it’s 18 October and matter still unresolved after bank said it was a *****ulent matter.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Oct 2024, 08:26Good day Atholene.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Oct 2024, 08:26
Official
Good day Atholene.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
AM
Atholene M's updateReviewer Update
09 Nov 2024, 20:58You only solved half the issue. Still waiting on the call back from the consultant to speak to my son, he never returned the call. And also still waiting on feedback who used my card this bank is really no doing me right.you have you bank permission to put taps on cards
AM
Atholene M's update09 Nov 2024, 20:58
Reviewer Update
You only solved half the issue. Still waiting on the call back from the consultant to speak to my son, he never returned the call. And also still waiting on feedback who used my card this bank is really no doing me right.you have you bank permission to put taps on cards
Standard Bank's replyOfficial
10 Nov 2024, 08:23Dear Atholene
Thank you for writing back to us.
Please note that we will share this with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we will share this with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Nov 2024, 08:23
Official
Dear Atholene
Thank you for writing back to us.
Please note that we will share this with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we will share this with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***