tN
teboho N

1 reviews | Active since Feb 2016

03 Aug 2025, 16:40

******** car repossession

I had my car taken by force in Durban those people claiming they are the sheriff of the courts and they claim they were sent by standard bank vaf as I had lost my job and failed to pay few payment and I had frequent contact with the bank as I had a potential job offer I even asked if the car was up for repo the then rep**** and ask another person to assist,I then travelled to Durban for car inspection as the job I was offered I needed to have my own car as it was field job and I was offered a car allowance ,I arrived at Durban south beach within 20 minutes I was surrounded by multiple car blocking my car and they said they where sent by sbsa to collect the car as sbsa cancelled my contract with them and they had a letter from the courts which was a **** court order and a person claiming to be the sheriff of the courts .I then asked for id cards proving they were from the courts which they failed to provide I told them to. All the police they refused I then called the police after they tried snatching my car keys from the ignition,the police said they are coming upon them hearing the police were coming they became inpatient and forcefully towing me and my pregnant spouse while we were still inside the car which led to my spouse being injured,they went to their impound and when we arrived there I told them to call the police but they still refused and we were held hostage for about 20 min trying to force us to give the the car keys and I refused and they endedup letting us go in the middle of nowhere as we were not fami**** with the place

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Replies (2)
Standard Bank
Standard Bank's reply04 Aug 2025, 07:09
Official
Good day Teboho, 

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team 
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tN
teboho N's update07 Aug 2025, 14:37
Reviewer Update
Good day ,I did receive correspondence via email from Sbsa VaF team . I was served with section 127 NCR letter and I was told via email that there was nothing wrong with the way the vehicle was taken ,meaning risking my pregnant spouse and I being towed while we were still inside the car by the debt collectors putting our lives in danger and they didn't even give us the option to exit the car and failed to show us their employee id card as the lady said she claimed to be the sheriff of the courts(DOJ) which was a lie .even after I told them that the police are coming and I just need to confirm if what they are doing is lawful but they got agitated and towed us anyway disregarding our safety.i am disappointed with VaF with seeing nothing wrong with the way we were harassed and traumatized by the whole ordeal.i was never served with section 129 NCR,no sheriff of the court has ever served with a summon .I'm not disputing the fact that I am behind with my payment due to unemployment.i will be escalating the matter to ombudsman as I was harassed and humiliated by ******** repossession ordeal.we must respect the laws that governs us .