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Mandy M
1 reviews | Active since Apr 2022
21 Jul 2023, 05:14
Car repossessed while on Debt Review
We are dissapointed with std bank after repossessing our car in February 2023 even though we on debt review and religiously paying. Std denied ever agreeing to debt review , however this month (July 2023), the bank sends a letter acknowledging debt review suspension. We are dissapointed with the banks inconsistenty and disregard of the NCR act.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
21 Jul 2023, 08:24DearMandy
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jul 2023, 08:24
Official
DearMandy
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Mandy M's updateReviewer Update
25 Jul 2023, 13:09No feedback from Standard bank to date...
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Mandy M's update25 Jul 2023, 13:09
Reviewer Update
No feedback from Standard bank to date...
Standard Bank's replyOfficial
25 Jul 2023, 13:31Dear Mandy
We sincerely apologize for the delay.
We will request our team to look into this matter and provide update.
Our sincere apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the delay.
We will request our team to look into this matter and provide update.
Our sincere apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2023, 13:31
Official
Dear Mandy
We sincerely apologize for the delay.
We will request our team to look into this matter and provide update.
Our sincere apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the delay.
We will request our team to look into this matter and provide update.
Our sincere apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Mandy M's updateReviewer Update
17 Aug 2023, 04:15No update to date on this matter....
MM
Mandy M's update17 Aug 2023, 04:15
Reviewer Update
No update to date on this matter....
Standard Bank's replyOfficial
17 Aug 2023, 08:18Dear Mandy
We sincerely apologize for the delayed response.
We will follow up with our team and we will be in touch with further feedback.
Our sincere apologies for the delay caused.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the delayed response.
We will follow up with our team and we will be in touch with further feedback.
Our sincere apologies for the delay caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Aug 2023, 08:18
Official
Dear Mandy
We sincerely apologize for the delayed response.
We will follow up with our team and we will be in touch with further feedback.
Our sincere apologies for the delay caused.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the delayed response.
We will follow up with our team and we will be in touch with further feedback.
Our sincere apologies for the delay caused.
Kindest regards
Standard Bank Hello Peter Team
***