CAR REPAIR

OUR CAR WAS INVOLVED IN AN ACCIDENT ON THE 22 OF BFEBRUARY ,WE MADE A CLAIM ON THE 23 OF FEBRUARY ,THEY HAVENT FIXED OUR CAR UNTIL NOW,WE CALLED THEM EVERY DAY TO FIND OUIT THAT WHERE ARE THEY WITH THE INVESTIGATION AS WE ALWAYS TALK WITH THIER RUDE CONSULTANT,TAKING US UP AND DOWN,LAST I SPOKE TO SIBONISO AND HE PROMISED TO GET BACK TO ME AS HE IS GOING TO ESCALATE THIS WITH THE MANAGERS,WHEN I CALL TODAY THEY TOLD ME THAT SIBONISO IS NOT AVAILABLE AND THAT LADY SAID SHE WONT BE HELPING DUE TO OTHER REASONS,ITS NOW 1ST OF APRIL SINCE WE LODGE A CLAIM ,THIS SO UNEXEPTABLE AND THIS IS THE 3RD TIME WE EXPERIANCING THIS KIND OF SERVICE FROM STANDARD BANK INSURANCE,I HAVENT BEEN HELPED UNLESS I COMPLAINED OR WAIST MY MONEY FOR CALLING OR MY TIME IF ONLY THEY CAN FIX OUR CAR BECOUSE I AM PAYING TO GET THE SERVICES AS PROMISED