sN
sibusiso N

1 reviews | Active since Mar 2016

11 Sept 2018, 12:36

CAR LOCKBOOK

After settling my balloon payment in 2016 with the above company, after few hours I received my one month payment back, but now i'm told that I still owe the company cause I wasn't supposed to receive that on month payment back now my account has been handed over to the attorneys so last month I decided to make payment of that back pay in order to receive my car documents but now when i'm calling the company they telling me that the documents are not with them they are in Durban but my problem is that I cannot get hold of the person with the documents

0
Replies (2)
Standard Bank
Standard Bank's reply11 Sept 2018, 13:13
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply14 Sept 2018, 10:47
Official

Dear sibusiso

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

***