SN
Sithembile N

1 reviews | Active since Sept 2021

20 Sept 2021, 20:41

Car finance standard bank

Bought a car with STD and we went on hard lockdown after it was the county in flames missed my payment, I wrote a letter to Std to ask that they add my arrears to my principal debit. Today I was asked to bring the car back so it can be kept for 30 days if I can’t raise the arrears.

Did the bank try to discuss anything with me no . This is worse and putting pressure moreover I have to give back the car how do I even go to work so I can pay for the car . I’m not sure if the people inside are working with these people who wants to reposes the car and sell to their friends a low rate and I’ll be reliable for the difference.

Pathetic experience ever.

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Replies (1)
Standard Bank
Standard Bank's reply21 Sept 2021, 01:24
Official
 
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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