JM
Johannes M

1 reviews | Active since Apr 2013

21 Aug 2024, 15:47

Car Finance debit order problems with Standard Bank

If you want car finance, please reconsider using Standard Bank.

I had a debit order that should have gone of on the 26th of each being deducted in the middle of the month. After a struggle to get hold of a real person, it was changed to the 26 the again and the Debit order ran successfully last month. The lady that assisted me also sent me a new payment plan as everything was a month later now. I thought that was the end of it.

Now I got contacted today by debt collectors for the payment that SBSA tried to deduct in the middle of the month. Unbelievable SBSA

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Replies (1)
Standard Bank
Standard Bank's reply21 Aug 2024, 15:55
Official
Dear Johannes, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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