car claim

My dad asked me to report this on HelloPeter for him.<br> <br> He is currently busy with a car insurance claim and have spoken to people from your call centre numerous times. The last call he got was that this lady told him that there's nothing they can do until he gets the accident report. Usually the issurance companies retrieves this is it not? <br> <br> He really isn't satisfied with Standard Bank car insurance at this present moment in time. Please call him on *** to resolve his issues.