AL
ALLAN L

1 reviews | Active since Jul 2018

14 Mar 2019, 10:08

Cappy service from STANDARD BANK

Last week i posted on Standard bank sucking and i was called by two bank officials promising me they would attend to the ****py service ......today 9am i walk in the bank at Sundward Park and all the shutters are closed and no tellers....after asking whats happening as its already 9am,the manager states that they are changing over shifts and counting the money and we will have to wait.....

normal trading hours are from 8am for most businesses .....its already 9am and the staff are not even operational ....why have two people contact me if they know nothing will be done.......

This is supposed to be a corporate business and not be compared to your local ****A shop on the corner...............

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Replies (2)
Standard Bank
Standard Bank's reply14 Mar 2019, 10:42
Official
Dear ALLAN LAMBERT 

Thank you for posting your comments.

One of our bankers will be in contact with you shortly.

Kind regards

Complaint Resolution Centre
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AL
ALLAN L's update14 Mar 2019, 12:32
Reviewer Update
you can call and make promises that you are not in control off, as i have already been promised change and still waiting and we all know that will never happen as the call will just be part of your duty and you do not have the authority to actually change anything,,,,,,,,,,,