Can't use my income, can't even see it

I was called back and (third person I've spoken to) told me that I must enter my card and pin details and that I wasn't on a ***** site. I had to do that for each of my cards, which failed for 2 out of 3 (hope the system is not recording that information for some ***** person to retrieve), so have entered all my pins into this new UI, against the recommendation of standard bank I might add, and finally managed to get into my account. I haven't yet tried a takealot purchase again so hoping when I do I don't have to listen to your irritating helpdesk music for another hour. Dumdadadadadadadumdadadadadadadumdadadadadadada! Eish!