DH
Dennis H
1 reviews | Active since Sept 2019
16 Sept 2019, 17:30
CANT SEND MONTHLY E-STATEMENTS
We have a bond with Standard Bank for the property that our company owns. Our company is VAT registered and has to submit BI MONTHLY VAT returns. Standard Bank HOMELOANS refuse to send us monthly e-statements as it is only done BI ANNUALLY. Have no choice than to look for a new bond with a bank who can send monthly bond statements
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Standard Bank's replyOfficial
18 Sept 2019, 09:58Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply18 Sept 2019, 09:58
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Best regards,