cant release my money

on the 18/04/2015 I put a seven days notice on my access save to have my money on the 25 /04/2016 I called the call centre ,spoke to Jason with reference number ***4 to my surprise the money was not released on sat on Sunday I called the call centre again spoke to nothando who advised me to go to the centurion branch to have my money released .I drove to centurion spoke with Dan who then told me it was not possible to have my money ,he must send an email to Jason's supervisor to resolve this matter .I mean I put a notice in time but I still didn't get my money ,now am told to wait for Jason 's supervisor to resolve this matter .am highly disappointed in the way the matter is handle .I still don't have my money even today .<br> I will advice people to stay away from standard bank their service is bad ,slow and they like taking a person up and down without resolving the matter .I don't even know what to do now as am still waiting for the supervisor to call me .<br> <br> am enough with this bank now ,as you can see this is not the first time I lodge a complain against this bank<br> <br> BAD SERVICE ALWAYS