CL
Clive L
1 reviews | Active since Nov 2009
23 Jul 2020, 08:13
Can't Read
Good day. I have requested cancellation of my Ucount account. Standard Bank are trying to call me, obviously to confirm that it is indeed me that requested cancellation. I have two emails to this effect. I have advised them twice that I am out of the country and this is why they cannot reach me telephonically. Yet still they persist. The fact that I am out of the country does not seem to register with whomever I am emailing.... Please cancel my Ucount account. I am asking nicely. Please conduct all business via my my email address of record. Thank you
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Jul 2020, 09:53Dear Clive
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre******
Standard Bank's reply23 Jul 2020, 09:53
Official
Dear Clive
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre******
Standard Bank's replyOfficial
28 Jul 2020, 10:16Dear Clive
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply28 Jul 2020, 10:16
Official
Dear Clive
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***