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Mxolisi M
1 reviews | Active since Sept 2014
29 Nov 2024, 11:30
CAN'T PAY ALIBABA
I have a personal and business bank with Standard bank. I bought some items from Alibaba in China. So I paid the initial payment to Alibala without any struggles. Alibaba sent me a payment link which allows me to use my banking card(Cheque card? I am now left to pay the balance which is in the region of 90K . The balance doesn't go through via Standard bank. I have transferred money from both personal and business account. I have been to the Forex branch, card division they can't help me. The consultant has asked that we breakdown the balnce into two payment but Alibaba doesn't allow that. You can't tell me this is the 1st time you encounter such a situation. The
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Standard Bank's replyOfficial
29 Nov 2024, 11:41Dear Mxolisi
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply29 Nov 2024, 11:41
Official
Dear Mxolisi
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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