Cant link my accounts

I lodged a complaint be regarding my account about a month ago after going back that was sorted because Standard Bank ordered two sets of my card.....I mean how do they work. I then asked for my credit card to be linked with my cheque card on the internet banking. They cant pick up my card and the lady told me to add my card as a beneficiary and I told her if I wanted to do it like that I would but I don't.<br> <br> I asked het why does Standard Bank have so many problems and told me its their new system the other one was 20 years old.....bla,bla bla.My question is why change something that works? She then took my details an said she will go into the matter. I phoned her back and told me to add the card as a beneficiary and I said no and then she said she will get back to me...a month later and still nothing.<br> <br> WHAT HAPPEND TO STANDARD BANK'S CLIENT SERVICE!!!!!!<br>