Cant handle work load

I have app**** for a credit card on (01/02/2016) with Standard bank spoke to Tumelo Mathe .<br> Was about 24 hours after (02/02/2016) i sent my details on the internet he called me to say we can get started .<br> As i have read on all other Hello Peter complaints regarding Tumelo he has yet to get hold of me he tried to call me and i was busy with a client as i cannot let them wait like iv been waiting with standard bank.<br> he then emailed me to say he is busy with a client on a call will contact me shortly .<br> So here i sit (03/02/2016) 2 hours later and still waiting like a FOOL . like i said there are numerous complaints for the same Tumelo and the same problem as he cannot get back to a person i sent him all documents withing 10 minutes of our first phone call together but thats as far as it goes .