1 reviews | Active since Nov 2015
CANT GET THROUGH TO THE CLAIMS DEPARTMENT
I have a building insurance with Standard bank. We have been experiencing bad weather in Durban that caused damages to the building structures.
Windows were broken and there are leaks in my house, I have been calling Standard bank with the hope to be assisted as per below but the phone will be on hold till you run our of airtime or give up om holding.
this is depressing because i don't skip my premium's but when its time to claim its a mission to even get through to the call center.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***