CANT GET THE SIMPLE THINGS RIGHT!!!

<p>I recently wen to the Gateway Branch waited for just over an hour and finally got to updating my new contact number. The number was to be updated on the sms notifications and OTP. I was informed it was sucessfully done. After 2 days tried to do EFT paymnets but could not because my mobile app was requesting OTP authentication... long story short contacted the call centre and after +20min they could not get it right, I was busy so i told them i would call back. Called back and was told my account needed to be de-activated and then activated which was done and no joy - i had to re-register my new card which i then did which gave me access but no availablity to do payments. I called back and had this rectified - by the next day the limits were all set to zero - i called back and had this sorted but to date after over a week of having done a simple cell number changed at the bank i'm still not able to do EFT payments. I cannot even re-regsiter as my email address is already linked to the account that i cant do new payments from!!!! I cant belive a simple cell number change could cause such a frezny with your system!!!!!</p>