TN
Thomas N

1 reviews | Active since Aug 2023

15 Aug 2023, 20:15

Can't get my Grandmother's money to pay for slaughtered *** during her funeral

I am so disappointed whereby I won't even recommend anyone to use standard bank. I was assigned by my grandmother to buy her a *** when she passed away, attachment was done in a bank system,my identity card was asked and information was captured, Later in 2020-04-18 my grandmother passed away and I had to go to the bank and asked for the cash for the *** and I was asked to bring so many documents I don't even know where to get them, I'm the elder grandson, during the funeral we had to ask for someone with ***s to help us and will pay later after we get cash from the bank but the bank kept on refusing,now I'm facing a R10000 Dept of which I don't know how to repay,I have a dearth certificate, burial order,1663 and affidavit and the bank have attachment in their system, I really cannot sleep with people knocking on my door every morning and they are now threatening to kill me because they want their *** back, Standard bank has caused a lot of mess to my life If anyone believe in standard bank,wait until until your in my possession. Standard bank account number:***

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Replies (4)
Standard Bank
Standard Bank's reply16 Aug 2023, 07:56
Official
Dear Thomas

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will be taking a closer a look and will get back to you shortly for more detail.

Kindest regards,
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 Aug 2023, 14:34
Official
Dear  Thomas

Thank you for allowing the opportunity to look into your matter.

We hope you will be able to obtain all necessary documentation in order to finalize your grandmother's estate.

 
In the meantime, we will be closing the matter but feel free to contact us should you require our assistance in the near future. 

Kindest regards,
Standard Bank Social Media Team 
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TN
Thomas N's update01 Sept 2023, 09:52
Reviewer Update
Dear Standard Bank

You have get me into a dept for slaughtering someones *** hoping you will fulfill the deceased request.
What im asking from you(Standard Bank) is,please pay for the *** as my late Granny requested,that's all im asking,from my late grandma account ,

I'm really sick of this,
Please take this considerd as now im going for all media help to expose you
Standard Bank
Standard Bank's reply01 Sept 2023, 11:09
Official
Good Day Thomas

Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.

Warm Regards 
Standard Bank Hello Peter Team 
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