CB
Chris B
1 reviews | Active since Jan 2021
03 Aug 2021, 17:53
Can't get my credit card account closed.
I have been trying for more than 2 month to get my credit card account closed, been verified via phone, ping pong emailed the lot but my account stays open. Every month charges get deducted, Wich I'll repay to get the balance 0 again. How far does this have to go to get a simple account closed?
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Aug 2021, 05:17Hello Chris
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Aug 2021, 05:17
Official
Hello Chris
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
10 Aug 2021, 11:55Hello Chris
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Customer Resolution Centre
Consumer & High Net Worth SA
Tel+***1 / www.standardbank.com
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Customer Resolution Centre
Consumer & High Net Worth SA
Tel+***1 / www.standardbank.com
Standard Bank's reply10 Aug 2021, 11:55
Official
Hello Chris
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Customer Resolution Centre
Consumer & High Net Worth SA
Tel+***1 / www.standardbank.com
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Customer Resolution Centre
Consumer & High Net Worth SA
Tel+***1 / www.standardbank.com