1 reviews | Active since Feb 2013
CANT GET HOLD OF CARD DIVISION
<p>MY CREDIT CARD IN NO LONGER FUNCTIONING SO I NEED A NEW ONE. . PHONE THEM SAID THE LADY AT STANDARD BANK. I DID AND WAS PUT ON HOLD DUE TO HIGH CALL VOLUME FOR 15 mins BEFORE I HUNG UP. STANDARD BANK - HOW CAN THIS BE OF SERVICE? AND THERE IS NO OTHER ( CLEAR OPTION )TO DO THIS ON THE WEB SITE. IT SEEMS. ITS JUST PHONE AND WAIT AND SPEND YOUR PHONE MONEY BECAUSE STANDARD BANK SIMPLY CANT GET IT TOGETHER. AND ARNT THOSE LITTLE TRITE AND INSINCERE TV ADS (THAT WE PAY FOR) JUST THE CHERRY....... PLEASE STANDARD BANK DO YOU HAVE A REASONABLE SYSTEM THAT CAN ENABLE ME TO GET A NEW CARD ?</p>
Good day Jan
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Jan
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Jan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Jan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Jan
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Jan
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
