tT
tyleradammcdonald T

1 reviews | Active since Sept 2012

03 Aug 2022, 15:41

Can’t get assistance from Credit insurance

I tried getting hold of standard bank loan Insurance to no avail

I lost my job last week and as a result currently don’t have the means to pay my revolving loan

I need to use the insurance to offset yet no one is assisting

0
Replies (4)
Standard Bank
Standard Bank's reply03 Aug 2022, 15:47
Official
Hello Tyler 

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We have responded to you via email, please review and respond accordingly. 

We would like to get you sorted as soon as possible. 

Kind regards 

Standard Bank Help Centre 
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tT
tyleradammcdonald T's update03 Aug 2022, 20:23
Reviewer Update
Still no email recieved ???
Standard Bank
Standard Bank's reply04 Aug 2022, 08:40
Official
Hi Tyler

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
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Standard Bank
Standard Bank's reply04 Aug 2022, 08:58
Official
Good day Tyler 

Sorry for the delayed response.

We will follow up with our team and we will be in touch.

Kind regards 

Standard Bank Help Centre 
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