ST
Su T

1 reviews | Active since Jan 2020

23 Apr 2020, 10:28

Cant even pick up a Dam Phone ! Horrible Service

Been with Standard Bank for more than 10 years and I absolutely hate you guys and this has been building up over the years with me having to constantly nag SB to do something for me but oh if I dare miss a payment you guys hound me like a dog not even 24 hours later . I ask to be contacted and still nothing - 10 days later and still nothing ! “sorry for the delay , it has been forward for urgent blah blah blah nonsense ” after the lady told me she forwarded it to the relevant department a day later. A simple request - “PLEASE CONTACT ME !” and you guys cant even do it and you know what, YOU guys still havent contacted me ! !

Mark my words , I swear once COVID-19 is done . I am moving everything from you guys . I'm tired of this horrible company and I can't believe I have to resort to Hello Peter to hopefully get a response and yes , I'm ****ed off !

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Replies (2)
Standard Bank
Standard Bank's reply23 Apr 2020, 11:05
Official
Dear Sunshine

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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ST
Su T's update27 Apr 2020, 09:10
Reviewer Update
and I still havent heard from anyone from Standard Bank ? what do you want me to? Spam more 1 star reviews everyday ?