mW
mark W

1 reviews | Active since Apr 2017

07 Jul 2022, 16:50

Can't complain about the service, there isn't any.

My father passed during April 2021. He had appointed standard bank as the executor of this will assuming they would administer his affairs in a compatent manner. 16 months have now passed without any resolution. Despite many email's to various departments including their complaints resolution centre, I have yet to receive any feedback. I have never experienced such putrid and utterly disinterested service from any business ever. If you have a will with standard bank, cancel it now, or if you are contemplating using their service I would seriously advise you reconsider. Standard bank is beyond useless.

0
Replies (1)
Standard Bank
Standard Bank's reply07 Jul 2022, 16:59
Official
Hi Mark

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team
***