1 reviews | Active since Aug 2011
Can't complain about the service, there isn't any!
On Friday 15 December I had two debit orders run off of my account, for an access loan account I thought was settled, one agreed upon with debt collection company, one unauthorised by Standard Bank themselves. Three days and umpteen calls and I STILL cannot get a straight answer. Almost R4000.00 debited from my account and no one cares. How shall I explain no Christmas to my children. I am going to be moving all of my banking in the new year, after 13 years, I am DONE! Awful! Not one single intelligent person in your call center either. Disgusting way to treat loyal customers.
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Lyndsay
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter is being addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lyndsay
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter is being addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***