NW
Nordely W
1 reviews | Active since Jun 2026
04 Jun 2026, 17:11
Can't close account!! Still paying!
Poor service. Systems do not work. Can't close my account!!! Was at the branch for 45min, service was fine, but what they told me didn't happen. Accoubt closure department was suppose to call the next day, they never called in 2 weeks. Then holding for over an hour with the same message playing, it will drive one mad. Ridiculous!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Jun 2026, 17:21Dear Nordely,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jun 2026, 17:21
Official
Dear Nordely,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Jun 2026, 08:55Dear Nordely,
Thank you for taking our call.
Please be advised that your request is receiving the attention it requires.
We are currently attending to the matter and will provide you with feedback as soon as possible.
Thank you for your patience and understanding.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be advised that your request is receiving the attention it requires.
We are currently attending to the matter and will provide you with feedback as soon as possible.
Thank you for your patience and understanding.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2026, 08:55
Official
Dear Nordely,
Thank you for taking our call.
Please be advised that your request is receiving the attention it requires.
We are currently attending to the matter and will provide you with feedback as soon as possible.
Thank you for your patience and understanding.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be advised that your request is receiving the attention it requires.
We are currently attending to the matter and will provide you with feedback as soon as possible.
Thank you for your patience and understanding.
Kindest regards,
Standard Bank Hello Peter Team
***