BW
Bart W
1 reviews | Active since Mar 2009
01 Feb 2022, 18:52
Can't close account
My wife has been trying to close her bank account for weeks now, sent emails and made phone calls but getting nowhere, just shoved from pillar to post. We are no longer living in SA so are unable to go to a branch. She has emptied the account, but is still being charged service fees.
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Replies (2)BW
Bart W's updateReviewer Update
11 Feb 2022, 10:19Still no resolution Standard Bank??? This is getting ridiculous as we have sent more emails, received the generic "we will reply within 24hours" and have been waiting weeks with no response!
BW
Bart W's update11 Feb 2022, 10:19
Reviewer Update
Still no resolution Standard Bank??? This is getting ridiculous as we have sent more emails, received the generic "we will reply within 24hours" and have been waiting weeks with no response!
BW
Bart W's updateReviewer Update
07 Mar 2022, 23:00More than a month later and still no resolution. You keep adding charges and charging interest on an account we have found impossible to close!!! UNACCEPTABLE!!!
BW
Bart W's update07 Mar 2022, 23:00
Reviewer Update
More than a month later and still no resolution. You keep adding charges and charging interest on an account we have found impossible to close!!! UNACCEPTABLE!!!