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Amanda P

1 reviews | Active since Jan 2016

17 Jan 2017, 08:47

CANT CANCEL BLUE BEAN CREDIT CARD I DID NOT APPLY FOR

<p>I received the October statement for Blue Bean credit card in the mail yesterday. I never app**** for or received a blue bean credit card. When I phoned ********** 000 to get this sorted, the agent told me because there is a balance of R30, I can't cancel the card. I find this ridiculous - I never asked for, received or used this. </p>

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Replies (3)
Standard Bank
Standard Bank's reply24 Jan 2017, 08:05
Official

Good day Amanda

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply24 Jan 2017, 14:50
Official

Good day Amanda

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply25 Jan 2017, 10:11
Official

Dear Amanda

Thank you once again for your posting.

I refer to our telephonic conversation and my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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