LW
Lloyd W

1 reviews | Active since Sept 2015

23 Sept 2015, 16:16

Cant access funds from my own account

I recently opened a business account with Standard Bank, linked to my personal bank account. The first deposit that was paid into the business account caused a lock on my account resulting in me not accessing my own funds for the last 5 days already. Standard Bank cant resolve this issue and it is Bitterly disappointing as I am potentially losing my first clients for my new business and cant access my own funds within my account for personal use. As a result I have not been able to utilise internet banking/ cant withdraw funds either. It is unacceptable in this day and age to experience this type of service. Unfortunately there will be no more Standard Bank for me, from a highly disappointed client...

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Replies (1)
Standard Bank
Standard Bank's reply25 Sept 2015, 12:35
Official
Hello lloydwd,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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