PM
Phumla M
1 reviews | Active since Nov 2020
02 Aug 2021, 14:45
Cannot set my PIN on the self service banking option
What a terrible service. I just received my new cards after losing them and the standard Bank sel service option would not let me set m new PIN. When I select an option it keeps on saying I have not selected any option. It's been three days and I was avoiding to go to the branch.Whats the use of having self service banking options if we can't even make use of them
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
03 Aug 2021, 16:41Hello Sithembile Mthimkhulu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Aug 2021, 16:41
Official
Hello Sithembile Mthimkhulu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***