RB
RY B

1 reviews | Active since Jun 2014

09 Jul 2024, 19:28

Cannot purchase from Amazon

For the past week I have been unable to purchase from Amazon. I have called the call centre twice and apparently I am not the only one and it is a technical issue. If this is not sorted out by end of day tomorrow I will be spending Saturday investigating which other bank I will be getting a credit card from. After approximately 40 years with Standard Bank it will be a sad but necessary move. Other cards DO work on Amazon.

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Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2024, 20:47
Official
Good Evening RY 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
***

Best regards,