WE
Wulf E

1 reviews | Active since Feb 2012

30 Aug 2019, 07:57

Cannot make urgent SARS tax payments on My Bills

I set up SARS eFiling to pay my provisional tax on 30 Aug 2019. On Standard Bank internet banking - My Bills I have subscribed to SARS TAX PAYMENTS, but I see no outstanding bills. Yet when trying to unsubscribe, I am warned there are outstanding bills. After logging a ticket with the bank (who could not resolve the issue during the call), I am informed to "allow until 09.09.2019, for investigation and resolution".

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Replies (1)
Standard Bank
Standard Bank's reply30 Aug 2019, 12:47
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards