EW
Elton W

1 reviews | Active since Sept 2009

02 Aug 2016, 08:25

Cannot link accounts

<p>I am extremely unhappy with the customer service of Standard Bank. You have been trying to link my credit card to my cheque account since 22 July 2016, without any success. I have phoned your Prestige line, you have logged calls with your IT department and still nothing yet. And the most frustrating thing is that nobody comes back to let me know what the status is. I mentioned that this is extremely urgent, yet you do not treat this as such. I need this to be resolved now without any delay. The only thing I hear is apologies from your side, yet nothing is being done.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply02 Aug 2016, 13:22
Official

Good day Elton

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********