DK
DINO K
1 reviews | Active since Jul 2011
07 Apr 2015, 15:43
Cannot get to speak to a consultant! call centre!
I am trying on almost all options to GET TO SPEAK TO CALL CENTRE AGENT!!!!! <br> But it says pin and card number not matching, please try again, this has been going on for days now!!<br> So how do I speak to a consultant to fix that problem, if it keep cutting me off!!!<br> YOU SHOULD INCLUDE AN OPTION SIMPLY TO SPEAK TO A CONSULTANT PRESS ZERO, FOR PEOPLE WHO ARE BATTLING TO GET THROUGH ON PIN AND CARDS NOT MATCHING.<br> Please get one of your consultants to call me back, as I am not getting through. HOW ELSE DO YOU EXPECT ME TO SPEAK TO A CONSULTANT IF YOU DONT PROVIDE A OPTION??? <br> i WOULD LIKE TO REVERSE A DEBIT ORDER.
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
09 Apr 2015, 14:38Hello DINO08,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Apr 2015, 14:38
Official
Hello DINO08,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
