FJ
Francis J
1 reviews | Active since May 2011
08 Jul 2020, 14:21
Cannot get through to Standard Bank Homeloans
There is no service to rate as I cannot get through to you. We understand that there is a pandemic but technology fails you aswell.
Tried calling for the past week to change my debt order date. Used the call back service but nothing. Each time I call, I hold on the line for about Tried emailing but info@standardbank and *** does not work. You need to sort out your technology to cope with a new normal that we will find ourselves in.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
08 Jul 2020, 16:46Hello Francis
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply08 Jul 2020, 16:46
Official
Hello Francis
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
16 Jul 2020, 14:50Dear Francis
As per the email we received from you, this matter is resolved.
Kind regards
Complaint Resolution Centre
**********
***********
As per the email we received from you, this matter is resolved.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply16 Jul 2020, 14:50
Official
Dear Francis
As per the email we received from you, this matter is resolved.
Kind regards
Complaint Resolution Centre
**********
***********
As per the email we received from you, this matter is resolved.
Kind regards
Complaint Resolution Centre
**********
***********
