Hellopeter
Share Your Experience
CC
Corne C

1 reviews | Active since Oct 2016

30 Apr 2021, 17:42

Cannot get a hold of anyone at Standard Bank to assist me. Nedbank account was settled, surplus was supposed to be deposited into Standard Bank account. Funds missing, Nedbank claims I need to speak to Standard Bank.

Cannot get a hold of anyone at Standard Bank to assist me. Nedbank account was settled, surplus was supposed to be deposited into Standard Bank account.

Funds missing, Nedbank claims I need to speak to Standard Bank.

0
Replies (3)
Standard Bank
Standard Bank's reply01 May 2021, 07:42
Official
 Hello Corne, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax)
 *** 
Standard Bank
Standard Bank's reply04 May 2021, 11:28
Official
Hello Corne, 
  
Thank you for posting your comment. 
 
Please can you respond to the e-mail sent to you.
 
We greatly appreciate your continued support.
 
Kind regards, 
Complaint Resolution Centre
CC
Corne C's update04 May 2021, 12:42
Reviewer Update
I have responded, problem resolved, but not by the call centre.