WE
Wulf E

1 reviews | Active since Feb 2012

06 Jul 2024, 21:22

Cannot convert accidental budget purchase to straight

For a recent grocery purchase at Checkers the cashier accidentally marked the R500 transaction as Budget, not Straight. I never use the budget facility, and find myself stuck with something I hadn't wanted. Now I cannot find a way to convert this purchase to straight. Please help.

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Replies (3)
Standard Bank
Standard Bank's reply07 Jul 2024, 07:52
Official
Dear Wulf, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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WE
Wulf E's update08 Jul 2024, 10:25
Reviewer Update
Thank you Yolanda for responding so quickly and efficiently to resolve my request.
Standard Bank
Standard Bank's reply08 Jul 2024, 10:29
Official
Hi Wulf

Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.  Kindest regards, Standard Bank Hello Peter Team***