1 reviews | Active since Feb 2010

11 Dec 2021, 20:30

Cannot close business accounts

I went it to the montana park kolonnade branch to close my business accounts. The accounts are still not closed as of today. I followed the instructions given to me by the bank and still not completed. Utter incompetence costing me bank costs. I emailed the bank's business manager, no feedback 2 weeks later.

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Replies (1)
Standard Bank
Standard Bank's reply12 Dec 2021, 03:47
Official
 Hello Deon
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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