RK
Russell K
1 reviews | Active since May 2014
22 Mar 2015, 10:51
Cannot action requests
What is the point of Standard Bank Home Loans asking a person to sms to 32264 should they want their statements to be emailed. I have done this but still receive my statements in the post. Another case of Standard Bank not being able to manage their admin.
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Replies (1)
Standard Bank's replyOfficial
24 Mar 2015, 07:24Hello Unh@ppy999,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply24 Mar 2015, 07:24
Official
Hello Unh@ppy999,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,